Food for Agile Thought #429: Product Management 2024 Report, The Feature Trap, Root Cause Analysis, Fluid Agile Teams
Kanban Sucks! Prioritization Sucks! Discovery Habits, Navigating Uncertainty
Hello everyone!
Welcome to the 429th edition of the Food for Agile Thought newsletter, shared with 42,168 peers. This week, we delve into ProductPlan’s Product Management 2024 Report, unveiling evolving trends in strategic focus, measuring outcomes over outputs, aligning with customer feedback, standardizing Product Ops, and adopting AI with purpose. Tim Metz highlights the trend towards fluid, agile teams, enhancing flexibility but cautioning against the potential loss of team cohesion and burnout. The Agile Uprising podcast, featuring Chris Murman, Jay Hrcsko, and Andrew Leff, tackles “Gluttony” in agile transformation, urging a balance in work, personal growth, and relationships, and Takeshi Yoshida brings essential leadership skills for navigating the VUCA world to light, advocating for a diverse set of mental models for effective decision-making. Additionally, we explore how to get hired as a Scrum Master or Agile Coach.
Then, Peter Yang shares insights on the necessity for product managers to foster product sense, empathy, and creativity, and Melissa Suzuno recounts Sandrine Veillet’s methodical and challenging journey towards implementing continuous discovery at WebMD, underlining the critical role of stakeholder engagement and team education. Michael Goitein challenges the efficacy of prioritization frameworks in product management, proposing a focus on strategic clarity to ensure product initiatives resonate with company objectives and customer needs. Moreover, Andy Budd critiques the prevalent feature-driven development model, advocating for a user experience and outcomes-focused strategy to significantly enhance product value.
Lastly, Chris Matts critically examines Kanban’s shift from manufacturing to software, emphasizing the importance of practical application. We present a guide on Root Cause Analysis (RCA) in product management for addressing issues at their source for lasting improvements, and Cedric Chin shares insights on adopting Amazon’s Weekly Business Review (WBR), underscoring Statistical Process Control principles for smarter decision-making. Finally, Randall Munroe of xkcd combines humor with physics in a unique thought experiment about a baseball pitched at nearly the speed of light.
👉 Maarten Dalmijn interviewed me on my book: “I enjoyed the book a lot, and I believe it will be incredibly helpful to Scrum Teams all over the globe.”
📖 Your single best investment to improve your professional standing; order the Scrum Anti-Patterns Guide book now!
Did you miss the previous Food for Agile Thought’s issue 428?
🗞 Shall I notify you about articles like this one? Awesome! You can sign up here for the ‘Food for Agile Thought’ newsletter and join 42,000-plus subscribers.
🏆 The Tip of the Week: Product Management 2024 Report
(via ProductPlan): The 2024 State of Product Management Annual Report
The 2024 State of Product Management Report reveals trends in strategy focus, outcome measurement, customer feedback alignment, Product Ops standardization, and reasoned AI adoption among product professionals.
Source: ProductPlan: The 2024 State of Product Management Annual Report
🍋 Lemon of the Week
We do not have a lemon this week.
➿ Agile & Scrum
(via Parabol Focus): Fluid Teams: The Next Evolution of Agile?
Tim Metz discusses the rising trend of fluid teams in Agile, where team composition shifts as needed, enhancing flexibility and resource optimization but raising concerns about cohesion and burnout.
Source: Parabol Focus: Fluid Teams: The Next Evolution of Agile?
🎙 (via Agile Uprising): Gluttony, The Third Deadly Sin of Agile Transformation
In this episode of the Agile Uprising podcast, Chris Murman, Jay Hrcsko, and Andrew Leff discuss “Gluttony” as a significant issue in agile transformation, focusing on the consequences of excess in work, personal development, and relationships, and advocates for mindful balance.
Source: Agile Uprising: Gluttony, The Third Deadly Sin of Agile Transformation
📺 Takeshi Yoshida (via Medium): Navigating Uncertainty, Handling Complexity — Leadership Skills Development
Takeshi Yoshida discusses developing leadership skills to navigate the complexities of the VUCA world, emphasizing the Cynefin Framework and integrating diverse mental models for effective decision-making.
Source: Medium: 📺 Navigating Uncertainty, Handling Complexity — Leadership Skills Development
Author: Takeshi Yoshida
🎓 🖥 🇬🇧 Professional Scrum Facilitation Skills Class w/ PSFS Certificate — February 15, 2024
The Professional Scrum Facilitation Skills (PSFS) training by Berlin Product People is a one-day official Scrum.org class for advanced Scrum practitioners and agile coaches, including the industry-acknowledged PSFS certification. This PSFS training class is in English.
Enjoy the benefits of a live-virtual immersive class with like-minded agile peers from 09:00–17:30 o’clock CET.
Learn more: 🖥 💯 🇬🇧 Professional Scrum Facilitation Skills Class w/ PSFS Certificate — February 15, 2024.
👉 From time to time, we can offer last-minute seats for training classes at the cost to individuals who do not have access to a corporate training budget. If you like to be notified about these opportunities, please register here.
🎯 Product
Peter Yang (via Figma): 10 Rules for Making Products that Customers Love
Peter Yang emphasizes a product manager’s need to continually develop their product sense, empathy, and creativity, sharing lessons from his extensive career across major tech platforms.
Source: Figma: 10 Rules for Making Products that Customers Love
Author: Peter Yang
Teresa Torres: Product in Practice: Bringing the Discovery Habits to WebMD
Melissa Suzuno highlights Sandrine Veillet’s journey in implementing continuous discovery at WebMD, emphasizing her systematic approach, the challenges faced, and the importance of stakeholder involvement and team training for real progress.
Source: Product in Practice: Bringing the Discovery Habits to WebMD
Author: Teresa Torres
Michael Goitein (via Medium): The One Reason Why Prioritization Frameworks Will Never Work, and What to Do Instead
Michael Goitein critiques prioritization frameworks in product management, advocating for strategic clarity over feature ranking to align product development with organizational goals and customer needs.
Source: Medium: The One Reason Why Prioritization Frameworks Will Never Work, and What to Do Instead
Author: Michael Goitein
Andy Budd (via Smashing Magazine): The Feature Trap: Why Feature Centricity Is Harming Your Product
Andy Budd discusses the limitations of a feature-centric approach in product development, suggesting a shift towards understanding user experiences and outcomes to enhance product value truly.
Source: Smashing Magazine: The Feature Trap: Why Feature Centricity Is Harming Your Product
Author: Andy Budd
📯 Getting Hired as a Scrum Master or Agile Coach
Are you considering a new Scrum Master or Agile Coach job? However, you are not sure that it is the right organization? Don’t worry; there are four steps of proactive research to identify suitable employers or clients for getting hired as a Scrum Master and avoid disappointment later.
I have used those four steps for years to identify organizations I would like to work with, and they never failed me. Read on and learn how to employ search engines, LinkedIn’s people search, reach out to peers in the agile community, and analyze the event markets in the quest for your next Scrum Master job.
Read the article now: Getting Hired as a Scrum Master or Agile Coach.
🛠 Concepts, Tools & Measuring
Chris Matts: Kanban sucks!
Chris Matts critiques the adaptation of Kanban from manufacturing to software, highlighting key differences in workflow and efficiency and underscoring the importance of understanding practical application over theory.
Source: Kanban sucks!
Author: Chris Matts
(via Userpilot): Root Cause Analysis in Product Management: A Step-By-Step Guide
The article delves into the importance of Root Cause Analysis (RCA) in product management, offering a detailed guide on executing RCA to identify and solve the underlying causes of issues for long-term improvement and customer satisfaction enhancement.
Source: Userpilot: Root Cause Analysis in Product Management: A Step-By-Step Guide
Cedric Chin (via Commonplace): Becoming Data Driven, From First Principles
Cedric Chin outlines a journey from understanding variation to implementing Amazon’s Weekly Business Review (WBR), emphasizing the importance of Statistical Process Control principles for data-driven decision-making.
Source: Commonplace: Becoming Data Driven, From First Principles
Author: Cedric Chin
🎶 Encore
📺 Randall Munroe (via XKCD Comic): What if you threw a baseball at nearly light speed?
Randall Munroe of xkcd explores the hypothetical scenario of hitting a baseball pitched at nearly the speed of light, blending humor with physics.
Source: XKCD Comic: What if you threw a baseball at nearly light speed?
Author: Randall Munroe
📅 Training Classes, Meetups & Events 2024
Upcoming classes and events:
🖥 💯 🇬🇧 February 6–9 — Live Virtual Class: Advanced Professional Scrum Master Training (PSM II; English)
🖥 💯 🇬🇧 February 15 — Live Virtual Class: Professional Scrum Facilitation Skills Training (PSFS; English)
🖥 💯 🇬🇧 March 5 — Live Virtual Meetup: Hands-on Agile 59: “Agile” Does Not Work for You? Tackling Fake Agility w/ Johanna Rothman (English)
🖥 💯 🇩🇪 March 5–6 — Live Virtual Class: Professional Scrum Product Owner Training (PSPO I; German)
🖥 🇩🇪 March 12–15 — Live Virtual Class: Professional Scrum Master Training (PSM I; German)
🖥 🇬🇧 March 26–27 — Live Virtual Class: Advanced Professional Scrum Master Training (PSM II; English)
🖥 💯 🇬🇧 April 2–30, 2024 — Live Virtual Cohort: Product Backlog Management Cohort Class of April 2–30, 2024 (English)
🖥 💯 🇬🇧 April 9 — Live Virtual Meetup: Hands-on Agile 60: A Q&A on Dynamic Reteaming with Heidi Helfand (English)
👉 See all upcoming classes here
🗞️ Last Week’s Food for Agile Thought Edition
📺 Join 5,000-plus Agile Peers on Youtube
Now available on the Age-of-Product YouTube channel:
Hands-on Agile 58: Dysfunction Mapping w/ Michael Lloyd
Hands-on Agile 57: Humble Planning w/ Maarten Dalmijn
Hands-on Agile 54: Overcoming Common Product Backlog Management Traps w/ David Pereira
Hands-on Agile 53: An Agile Coaches Guide to Storytelling w/ Bob Galen
Hands-on Agile Extra: How Elon Musk Would Run YOUR Business mit Joe Justice
Hands-on Agile 43: Outcome-Based Product Planning with Jeff Gothelf
Hands-on Agile 42: Lean Roadmapping and OKRs with Janna Bastow
Hands-on Agile 38: The Product Owner with Roman Pichler
✋ Do Not Miss Out: Join the 19,000-plus Strong ‘Hands-on Agile’ Slack Community
I invite you to join the “Hands-on Agile” Slack Community and enjoy the benefits of a fast-growing, vibrant community of agile practitioners from around the world.
If you like to join all you have to do now is provide your credentials via this Google form, and I will sign you up. By the way, it’s free.
🎓 Do You Want to Read more like this?
Also:
📅 Join 5,000-plus peers of the Hands-on Agile Meetup group
🐦 Follow me on Twitter and subscribe to my blog, Age of Product
💬 Alternatively, join 19,000-plus peers of the Slack team “Hands-on Agile” for free.