Mastering Work Intake - Hands-on Agile #64

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Mastering Work Intake - Hands-on Agile #64

Jeremy Willets and Tom Cagley on the Key to Sustainability and Flow

Stefan Wolpers

Nov 05, 2024

Transcript

Hello everyone!

How do you deal with prioritization of the flood of new requirements, requests, and ideas?

Let’s discuss the challenges of mastering work intake to achieve sustainable productivity and flow. In this fantastic 64th Hands-on Agile Meetup recording, authors Jeremy Willets and Tom Cagley will share new ideas on a classic challenge for every team. (The video was recorded in English.)

📺 Watch the video now on Youtube: Mastering Work Intake w/ Jeremy Willets and Tom Cagley — Hands-on Agile #64.

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Abstract

Agile and Lean embrace the idea that teams and organizations pull prioritized work. But what happens when work gets pushed on a team or organization? If you’ve seen this anti-pattern, you’re no longer dealing with work “intake” — you’re dealing with work “entry.” Pushing work kills sustainable pace and consistent flow of value delivery. Mastering the work intake challenge could very well make or break your career. Or even your company.

In this session, Jeremy Willets and Tom Cagley started by defining work intake. Then, they focused on how work enters different levels of organizations and discussed strategies for recognizing and solving work intake anti-patterns.

Slides

You can find Jeremy Willets’ and Tom Cagley’s slides here.

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Meet Jeremy Willets

Jeremy Willets is a team lead at Rockwell Automation. He started in software as a Technical Writer on a Scrum team more than a decade ago: “It wasn’t long before I fell in love with Agile. I’ve served thriving organizations as a Scrum Master, Agile Coach, Senior Agile Coach, Release Train Engineer, and mentor. I’ve even been fortunate enough to speak at a few conferences. When I’m not working with people and teams, you can find me with my family or maybe even making music as TLNGO.”

Meet Tom Cagley

Tom Cagley is a consultant, speaker, author, coach, and agile guide who leads organizations and teams to unlock their inherent greatness. Tom helps teams and organizations improve cycle time, productivity, quality, morale, and customer satisfaction and then proves it. Tom has been an internationally respected blogger and podcaster for over 18 years, focusing on software processes and measurement. His blog entries and podcasts have been listened to or read millions of times. He co-authored:

Mastering Work Intake with Jeremy Willets, and
Mastering Software Project Management: Best Practices, Tools and Techniques with Murali K. Chemuturi.
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